We accept credit/debit card payment in U.K. Pounds Stirling. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard credit cards (internationally) and Delta, Switch and Solo debit cards (U.K.). We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
If you need to reach us, please email us on sales@sutronics.com, alternatively, you can call on 01929 426400 (International +44, dial without first zero) or fax us on 05600 760315 or write to us at:
Sutronics, 62 Park Road, Swanage, Dorset, BH19 2AE, UK
For telephone contact: our offices are open from 9.00am to 5.00pm GMT Monday to Friday.
The cost of calls will be the standard rate levied by your area phone company.
Sutronics will endeavour to respond to all communication within 5 working days.
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Sutronics give the consumer the right to cancel their order without given reason . The cancellation period ends on the expiry of 7 working days, beginning on the day after the day on which the consumer receives the goods. The cost of carriage and insurance of returned items are the resposibility of the consumer: if not returned, a deduduction will be made from the refund to cover the cost of collecting the goods. Sutronics will refund the money within 30 days of cancellation.
